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Refund Policy

At DVOFART, customer satisfaction is our top priority.

If you are not completely satisfied with your purchase, please review our refund policy.

1. Returns

1.1. You have 30 days from the date of purchase to return an item. 1.2. Items must be unused and in the same condition that you received them, including the original packaging.

2. Refunds

2.1. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. 2.2. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

3. Late or Missing Refunds

3.1. If you haven’t received a refund yet, first check your bank account again. 3.2. Then contact your credit card company, it may take some time before your refund is officially posted. 3.3. If you’ve done all of this and you still have not received your refund, please contact us at [insert contact email].

4. Sale Items

4.1. Only regular-priced items may be refunded; sale items cannot be refunded.

5. Exchanges

5.1. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [insert contact email].

6. Shipping Returns

6.1. To return your product, you should mail your product to: [insert return address]. 6.2. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

DVOFART
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